3006 Hickory Woods Drive, Roanoke, Virginia 24012   (888) 213-9154

Privacy Statement

Hickory Woods is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Hickory Woods Web site and governs data collection and usage. By using the Hickory Woods website, you consent to the data practices described in this statement. In addition, you further acknowledge and agree that there is no absolute guarantee of complete privacy protection, and nothing herein shall constitute nor shall it be construed as any such guarantee being made or extended by Hickory Woods in making its website available for your use; any such alleged guarantee is hereby expressly disclaimed by Hickory Woods.

Collection of your Personal Information

Hickory Woods collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Hickory Woods also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Hickory Woods. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Hickory Woods for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Hickory Woods Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Hickory Woods public message boards, this information may be collected and used by others. Note: Unless legally compelled to do so under a court order or other such legal directive, or unless such online communications violate the terms of this Statement, Hickory Woods does not intend to read any of your private online communications.

Hickory Woods encourages you to review the privacy statements of Web sites you choose to link to from Hickory Woods so that you can understand how those Web sites collect, use and share your information. Hickory Woods is not responsible for the privacy statements or other content on Web sites outside of the Hickory Woods and Hickory Woods family of Web sites.

Use of your Personal Information

Hickory Woods collects and uses your personal information to operate the Hickory Woods Web site and deliver the services you have requested. Hickory Woods also uses your personally identifiable information to inform you of other products or services available from Hickory Woods and its affiliates. Hickory Woods may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Hickory Woods does not give, sell, rent or lease its customer lists to third parties. Hickory Woods may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Hickory Woods may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Hickory Woods, and they are required to maintain the confidentiality of your information.

Hickory Woods does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your prior express and explicit written consent.

Hickory Woods keeps track of the Web sites and pages our customers visit within Hickory Woods, in order to determine what Hickory Woods services are the most popular. This data is used to deliver customized content and advertising within Hickory Woods to customers whose behavior indicates that they are interested in a particular subject area.

Hickory Woods Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hickory Woods or the site; (b) protect and defend the rights or property of Hickory Woods; and, (c) act under exigent circumstances to protect the personal safety of users of Hickory Woods, or the public.

Use of Cookies

The Hickory Woods Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Typically, cookies are uniquely assigned to you, and they can only be read by a web server in the domain that issued the cookie to you unless of course your system has been compromised by malware or by some other type of program.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Hickory Woods pages, or register with Hickory Woods site or services, a cookie helps Hickory Woods to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Hickory Woods Web site, the information you previously provided can be retrieved, so you can easily use the Hickory Woods features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Hickory Woods services or Web sites you visit.

Security of your Personal Information

Hickory Woods secures your personal information from unauthorized access, use or disclosure. Hickory Woods secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Hickory Woods will occasionally update this Statement of Privacy to reflect company and customer feedback. Hickory Woods encourages you to periodically review this Statement to be informed of how Hickory Woods is protecting your information.

Contact Information

Hickory Woods welcomes your comments regarding this Statement of Privacy. If you believe that Hickory Woods has not adhered to this Statement, please contact Hickory Woods. We will use commercially reasonable efforts to promptly determine and remedy the problem.